Outlook display name not updating
When I look at my Outlook folder list on the left, I see most of my mailboxes are named after the email addresses that they receive emails for.
I also have a pst-file that is called “My Outlook Data File”.
Outlook is Microsoft's flagship email, contact management and calendar application and, with few exceptions, comes standard on most versions of the company's Office suite.
After installing Outlook on their computers, many users wish to customize the settings that determine how their contact information appears in outgoing messages.
Removing and recreating the account isn't really an option because of all the information tied to this specific user's account. Assuming that the user name appears correctly in the Global Address List and Offline Address Book, you may need to reset the Outlook Nickname cache, as described here: How to reset the nickname and the automatic completion caches in Outlook Microsoft Outlook maintains a nickname list that is used by both the automatic name checking feature and the automatic completion feature.Update the "Your Name" field under the "User Information" heading to include your display name as you'd like it to appear in the "From" line of any messages you send.Click the "Next" button and then "Finish."Click on "Tools" in the menu at the top of your screen, and then choose "Email Accounts" from the list of options that appears.Microsoft is conducting an online survey to understand your opinion of the Technet Web site.If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.
It is crucial that emails sent from one alias shows a different name from the main account, which uses my real name. I've changed the display name in the settings and confirmed it's been saved.